Novotel London Heathrow

Cherry Lane, London, United Kingdom, UB7 9HB  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Novotel London Heathrow

Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 12 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Overview

The 4-star Novotel London Heathrow offers non-smoking rooms in West Drayton district of London. This contemporary hotel dates from 1992 and was refurbished in 2005.

A short distance to a tube station enables you to get to West Middlesex University Hospital, Osterley Park and St Mary's, Slough in no time. There are golf courses, a stadium and bars in the area.

Guests may find Hounslow Urban farm within 5.0 km and Absolutely Combat within 11.9 km of the property.

Novotel London Heathrow can be reached in 5 minutes by car from London Heathrow airport.

Rooms

The hotel comprises 178 rooms equipped with IDD telephone, pay TV, heating, a laptop-compatible safe and a separate toilet. They come with a kettle, a dishwasher and coffee/tea makers as well as bathrooms with bathrobes, a shower and slippers.

Eat & Drink

Offering a free buffet breakfast, the hotel invites guests to the café. A range of international dishes is offered at the 24-hour restaurant. Guests are welcome to the Atrium Lobby bar to relax with a drink. Serving a wide assortment of dishes, The Pkough and Sampan's Restaurant are about 350 meters from the property.

You can start your day with a buffet breakfast, which costs GBP 15.95 per person per night. 

Services

The hotel offers a lift, a safe deposit box and a cash machine and such services as shoe shine, laundry and 24-hour room service.

Relax

Guests with children can use video games, cots and a play area available on the premises. For active guests an exercise room and fitness classes are provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 12 per day.

The staff at the hotel speaks English, German, French, Spanish, Italian.

Number of rooms:   178.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed for a fee
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Beach umbrellas
  • Garden area
  • Spa center

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Novotel London Heathrow London location
Show big map »

Hotel Address:

Cherry Lane, London, United Kingdom, UB7 9HB

Get directions
City Center
  • London
    22.9 km
Airports
Train Stations
  • Heathrow Terminal 5
    3.9 km
  • Richmond Station
    11.5 km
Underground stations
  • Heathrow Terminals 1, 2, 3
    3.0 km
  • Hatton Cross
    4.2 km
  • Bus stop
    1.9 km
Restaurants
  • Sampan's Restaurant (cuisine: Chinese)
    320 m
  • The Pkough (cuisine: British)
    430 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    178

Hotel Awards

UKHOTEL AWARDSRecommendedLondonNovotel London Heathrow

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

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Rooms and availability

Novotel London Heathrow photos Room
Standard Twin Room
Bed type: Double bed or 1 Single bed or Double bed or Twin beds
Size: 25 m²
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  • Shower
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Superior|Superior Twin/Double Room

Room facilities
    Standard Queen Room
    Bed type: Queen-size bed
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    Double room

    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons
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    Triple room

    Room facilities
      Novotel London Heathrow photos Room
      Junior Suite
      Bed type: Queen-size bed
      Size: 50 m²
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      • Air conditioning
      • Shower
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      Double With 2 Extra Beds (3-12 Years)

      Room facilities
        Novotel London Heathrow photos Room
        Superior Single Room
        Bed type: Queen-size bed or Double bed or 1 Single bed
        Size: 25 m²
        Check Prices
        • Air conditioning
        • Shower
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        Single room

        Room facilities
          Novotel London Heathrow photos Room
          Superior King Suite
          Bed type: King-size bed or Double bed
          Size: 50 m²
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          • Air conditioning
          • Shower
          — Less information+ More information

          Suite|Superior Suite King Bed Non Smoking

          Room facilities
            Novotel London Heathrow photos Room
            Superior Queen Room
            Bed type: Double bed or 1 Single bed
            Size: 25 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Superior|Superior Queen Bed + Sofa Non Smoking Non Refundab

            Room facilities
              Novotel London Heathrow photos Room
              Superior Suite
              Bed type: King-size bed or 1 Single bed
              Size: 50 m²
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Suite|Superior Suite King Bed Non Smoking Non Refundable

              Room facilities
                Novotel London Heathrow photos Room
                Executive Double Room
                Bed type: 1 Single bed or Queen-size bed or Double bed
                Size: 25 m²
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Single room

                Room facilities
                  Novotel London Heathrow photos Room
                  Executive Queen Room
                  Bed type: Queen-size bed or 1 Single bed
                  Size: 25 m²
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  Deluxe|Executive Queen Bed + Sofa Non Smoking Non Refunda

                  Room facilities

                    How to reach hotel

                    hotel Novotel London Heathrow London location
                    Show big map »

                    Hotel Address:

                    Cherry Lane, London, United Kingdom, UB7 9HB

                    Get directions
                    City Center
                    • London
                      22.9 km
                    Airports
                    Train Stations
                    • Heathrow Terminal 5
                      3.9 km
                    • Richmond Station
                      11.5 km
                    Underground stations
                    • Heathrow Terminals 1, 2, 3
                      3.0 km
                    • Hatton Cross
                      4.2 km
                    • Bus stop
                      1.9 km
                    Restaurants
                    • Sampan's Restaurant (cuisine: Chinese)
                      320 m
                    • The Pkough (cuisine: British)
                      430 m
                    Hotel information
                    • Check-in:
                      from  12 pm
                    • Check-out:
                      until  12 pm
                    • Number of rooms:
                      178

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedLondonNovotel London Heathrow

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Kingdom

                    Use Badge

                    Novotel London Heathrow Location

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                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
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                    • General

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                    What's nearby

                    Museums

                    • London Motor Museum - 2.4 km

                    Air business related

                    • Heathrow Airport in London - 2.4 km
                    • HEATHROW Airport (TERMINAL 1) - 2.8 km
                    • HEATHROW Airport (TERMINAL 3) - 2.9 km

                    Underground stations

                    • Heathrow Terminals 1, 2, 3 - 2.9 km

                    Local attractions

                    • London Motor Museum - 2.5 km
                      3, Nestles Avenue, Hayes
                    • Battle of Britain Bunker - 5.3 km
                      St. Andrew's Road, Uxbridge
                    • London Motorcycle Museum - 8.0 km
                      29 Oldfield Lane South, Greenford
                    • Beaversfield Park - 5.2 km
                      Rosemary Avenue, Hounslow
                    • Hounslow Heath - 6.3 km
                      Hounslow Heath LNR 450, Staines Road, Hounslow

                    Restaurants nearby

                    • Sampan's Restaurant - 320 m

                      Address: Sipson Road
                      Phone: 44-0871-9429095

                      70% likes this, based on 43 reviews
                      Cuisine: Chinese

                    • The Taj Mahal Restaurant - 660 m

                      Address: 57 Coleridge Crescent
                      Phone: 01753686658

                      84% likes this, based on 26 reviews
                      Cuisine: Indian
                      Price Range: CAD 21 - CAD 40

                    • Achari - 870 m

                      Address: 361-363 Sipson Road
                      Phone: +44 20 84761100

                      86% likes this, based on 130 reviews
                      Cuisine: Indian

                    • The Pkough - 430 m

                      Address: 239 Sipson Road
                      Phone: (0)871 951 1000

                      65% likes this, based on 77 reviews
                      Cuisine: British

                    • King William IV - 830 m

                      Address: 392 Sipson Road
                      Phone: 020 8897 6888

                      74% likes this, based on 46 reviews
                      Cuisine: Thai

                    Hotel information
                    • Check-in:
                      from  12 pm
                    • Check-out:
                      until  12 pm
                    • Number of rooms:
                      178

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedLondonNovotel London Heathrow

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Kingdom

                    Use Badge

                    Hotels nearby
                    Heathrow Lodge
                    2 stars
                    4 km
                    Cities nearby

                    Novotel London Heathrow Reviews

                    Guest reviews are submitted by our customers after their stay at Novotel London Heathrow

                    Average guest rating

                    7.8out of 10
                    Fabulous
                    Based on 832 reviews

                    Guest reviews

                    • Single
                      7.4

                      Rooms are very comfortable and all staff friendly & helpful.

                      Food in the restaurant is very poor, (I had breakfast over 3 days and lunch on the first day). It looks good, however egs were cold, bacon dry, sausages cheap, pastries stale and its £15.95! Also WiFi is outrageously expensive and slow.

                    • Older travelers
                      8.8

                      Bar staff and reception staff very friendly and efficient

                      We ordered a taxi for early in the morning and double checked in the morning when we checked out that the taxi was ordered. Taxi was late so we ended up taking the hopper bus to Heathrow

                    • Family with children
                      4.6

                      I asked for a wake up call at 5;15 am - no call I woke up 2 hours later and Missed the flight. The front desk "lady" was not friendly at all. You better have local money with you for small purchase. I tried to buy something that cost 9 english pounds, they did not accept any credit card for 9 pounds , they did not accept american $$$ so they made me change $100,00 to local coin . :( :( :(

                    • Single
                      8.8

                      Very convinient for transit trips. Very good installation and the rapport comfort / price is excellent

                      Location for transit

                    • Single
                      9.6

                      Good Hoppa service, excellent service and accommodation.

                    • Family with children
                      7.4

                      Bar/eatingarea. Rooms good.

                      Air con not great.Food in bar expensive and small portions.Tried to book a 2nd night at same rates but was quoted double the price so we left and booked into another hotel.shame but there was no room for negotiation.

                    • Single
                      10.0

                      this was the 1st time i stayed hear and sure wont be the last the staff were so frinedly and the hotel was very clean and the pool was a nice size i had a very nice time and look forward to staying hear again very soon

                    • Older travelers
                      10.0

                      We overnighted twice in February 2012. We had two long haul flights and the Novotel was close to the airport. The hotel met our expectations and was great values. Thank you.

                      There was nothing we disliked about the Novotel.

                    • Older travelers
                      7.8

                      We liked the feel pf the hotel opts design and layout made you feel comfortable.The food at the restaurant was very nice and the staff attentive and good service.Our room was very clean and spacious and parking was ten pound per night which is quote reasonable we wou d definitely stay here again if the price is kept to a reasonable benchmark Iwou d like to have seen more offers like all inclusive parking..meal...and room as opposed toricong separately! Need to offer price choices to the customer to be competitive with other hotels in this area.

                      No price choices or offers except on the room basis.

                    • Family with children
                      10.0

                      clean and welcoming. Central atrium attractive and elegantly decorated. Staff friendly and able to offer practical advice. Rooms well situated.

                    • Family with children
                      7.4

                      Novotel group are consistently high in standards which is why we chose this hotel

                      This particular room had the most uncomfortable bed I have ever slept in. We even considered that the mattress was on upside down, it was so bad. The pillows were poor quality and my husband and I both woke up with back and neck ache. When we let the receptionist know, she was dismissive and didnt want to know. Very disappointing.

                    • Single
                      7.0

                      The room was as good as expected, and the reception and breakfast areas even had a certain luxurious touch.

                      Somehow I ended up in a disabled room, which wasn't what I would have liked (however, this might have been due to some confusion in booking or check-in). Also, the room was quite cold, and even in the morning the bathroom was freezing, especially the ice-cold floor, which seemed to lack heating.

                    • Single
                      7.4

                      Close to Heathrow airport for a night before an early morning flight.

                      Service at the restaurant was appalling. Very slow to take the orders and then food took about 45 minutes to arrive. I was ignored when I arrived, then shown a table and ignored again for a long time before I caught the maitre d' s eye and asked for attention. I noticed that other single women of a certain age were treated similarly.

                    • Single
                      9.6

                      The pleasant and efficient staff at Reception, clean and comfortable room, welcoming atmosphere of the hotel and prompt room service delivery. Easy level access from the car park to the hotel and comfortable seating in the lobby when waiting for a taxi or airport shuttle.

                    • Older travelers
                      7.0

                      Stayed in hotel for less than twelve hours before catching connecting flight home. Beds very comfortable after a thirteen hour flight.

                      Carpet in room did not look as if it had been vacuumed. Also cobwebs on wall above television showed that housekeeping could be improved on. Surpised this room was classed as "superior" as at first we thought we were heading for staff quarters on the ground floor!

                    How to reach hotel

                    hotel Novotel London Heathrow London location
                    Show big map »

                    Hotel Address:

                    Cherry Lane, London, United Kingdom, UB7 9HB

                    Get directions
                    City Center
                    • London
                      22.9 km
                    Airports
                    Train Stations
                    • Heathrow Terminal 5
                      3.9 km
                    • Richmond Station
                      11.5 km
                    Underground stations
                    • Heathrow Terminals 1, 2, 3
                      3.0 km
                    • Hatton Cross
                      4.2 km
                    • Bus stop
                      1.9 km
                    Restaurants
                    • Sampan's Restaurant (cuisine: Chinese)
                      320 m
                    • The Pkough (cuisine: British)
                      430 m
                    Hotel information
                    • Check-in:
                      from  12 pm
                    • Check-out:
                      until  12 pm
                    • Number of rooms:
                      178

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedLondonNovotel London Heathrow

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Kingdom

                    Use Badge